BallStrip (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website, https://ballstrip.us (the “Site”), or interact with us.

By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

a. Personal Information You Provide

When you purchase a product, create an account, subscribe to our newsletter, or contact us, we may collect:

• Full name

• Email address

• Phone number

• Billing and shipping addresses

• Payment information (processed via secure third-party gateways)

• Account login details (if applicable)

b. Information Automatically Collected

When you visit our Site, we automatically collect certain information about your device and browsing behavior, including:

• IP address

• Browser type and version

• Time zone

• Device type and operating system

• Pages visited and time spent on each page

• Referring/exit URLs

• Interaction data (clicks, scrolling, etc.)

This data helps us analyze and improve the performance of our Site.

c. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to personalize content, provide social media features, and analyze traffic. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use your personal and technical information for the following purposes:

• To process and fulfill orders

• To send you order confirmations, shipping updates, and customer service messages

• To provide, improve, and optimize our website and user experience

• To personalize your shopping experience

• To respond to inquiries and offer support

• To send promotional emails, offers, and newsletters (you may opt-out anytime)

• To detect and prevent fraud or security issues

• To comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only with:

a. Service Providers

We work with third-party companies who help us operate our business. These include:

• Payment processors (e.g., Stripe, PayPal)

• Shipping carriers (e.g., USPS, FedEx, DHL)

• Website hosting platforms

• Marketing platforms (e.g., Mailchimp, Klaviyo)

• Analytics providers (e.g., Google Analytics)

These service providers are authorized to use your personal information only to perform specific services on our behalf.

b. Legal Compliance

We may disclose your personal data if required to do so by law or in response to valid legal requests, such as subpoenas or court orders.

4. Data Security

We implement a range of technical, physical, and administrative security measures to protect your personal data. These include:

• SSL encryption on all data transmissions

• Secure third-party payment gateways

• Limited access to data by authorized personnel only

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access – Request a copy of the personal data we hold about you.

• Correction – Request that we correct any inaccurate or incomplete data.

• Deletion – Request that we delete your data (subject to legal requirements).

• Opt-Out – Unsubscribe from marketing emails at any time.

• Do Not Track – We respect browser-based DNT (Do Not Track) signals.

To exercise any of these rights, please contact us at support@ballstrip.us.

6. Retention of Data

We retain your personal information only as long as necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations, resolving disputes, and enforcing our policies.

7. Third-Party Links

Our website may include links to third-party websites, plug-ins, or applications. We are not responsible for the privacy practices or content of such third-party sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately.

9. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to and processed in the U.S. where our servers are located. By using our Site, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

BallStrip
Email: support@ballstrip.us
Phone: +1 (213) 538-0398
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM PST